Caller: Good-morning. This is Hudson's and we are calling to let you know your repair is ready, and the total cost is xx.xx.
Me: I'm sorry, but I don't think there's supposed to be a charge.
Caller: Um, yes, we always charge for work. It's xx.xx
Me: No, this was a gift. The person who purchased this ring was told that you would re-size it for free. So there shouldn't be a charge.
Caller: laughing, We don't resize lawnmowers. This is Hudson's Hardware.
Me: embarrassed and laughing: OH! I am SO sorry. I was thinking Hudson BELK's! It'll be Saturday before I can pick it up. Is that okay?
Caller: Yes, that's fine. We're just calling to let people know.
Me: Thank you. And I will bring my credit card.
I am so thankful Hudson's Hardware has lawnmower men who know how to laugh instead of getting angry when people tell them they're not going to pay! And now I'm laughing and whatever tension I started out with has gone. A merry heart truly is good medicine!
Me: I'm sorry, but I don't think there's supposed to be a charge.
Caller: Um, yes, we always charge for work. It's xx.xx
Me: No, this was a gift. The person who purchased this ring was told that you would re-size it for free. So there shouldn't be a charge.
Caller: laughing, We don't resize lawnmowers. This is Hudson's Hardware.
Me: embarrassed and laughing: OH! I am SO sorry. I was thinking Hudson BELK's! It'll be Saturday before I can pick it up. Is that okay?
Caller: Yes, that's fine. We're just calling to let people know.
Me: Thank you. And I will bring my credit card.
I am so thankful Hudson's Hardware has lawnmower men who know how to laugh instead of getting angry when people tell them they're not going to pay! And now I'm laughing and whatever tension I started out with has gone. A merry heart truly is good medicine!
Comments